Painted Heirloom Rewards is a free loyalty program created to thank returning customers. Earn points for purchases and select activities, then redeem those points for discounts from $5 up to $30.
You can log in above, or click the small teal gift icon at the bottom-right of the website to open the Rewards tab. After logging in, you can also scroll down on this page to view your loyalty info, available rewards, VIP tiers, and rewards history.
The rewards application is updating to a new version. The new version will no longer support social login through Facebook, Amazon, or similar credentials.
If you previously used social login, you may need to reset your password and log in with your email address and password. If you have trouble, please use the Contact Form and include your name and email address.
Painted Heirloom Rewards is a free customer loyalty program. You can earn points for purchases and select activities, then redeem points for discount codes to use on future orders.
Rewards are redeemed at a rate of 20 points for every $1 discount. A minimum of 100 points is required to create a reward.
Per DIY Paint Co. retailer agreements, rewards, discounts, and discounted shipping cannot be applied to DIY Paint Co. products.
Shipping, taxes, discounted amounts, and DIY Paint Co. products do not earn points.
Click the small teal gift icon at the bottom-right of the website to open the main Rewards tab.
When you are logged in, the main rewards screen includes Earning points, Spend your points, Your discounts, VIP tiers, and Referral program.
If you are not signed in, the rewards tab will ask you to join the loyalty program or log in. Create an account or log in to start earning and using rewards points.
You do not need to join the program to shop, but you do need a verified account to earn points, view points, spend points, and manage rewards.
Check your inbox, spam, or promotions folder for the verification email and click the verification link.
The VIP tiers section shows Bronze, Silver, and Gold levels, along with progress toward the next tier. Past purchases count toward VIP status.
| Tier | How to qualify | Points earned | Tier reward |
|---|---|---|---|
| Valued Customer | Free to join | 1 point per $1 spent | Access to rewards program benefits |
| Bronze VIP | Spend $750 total | 1.1 points per $1 spent | One-time-use 10% off code |
| Silver VIP | Spend $1,500 total | 1.2 points per $1 spent | One-time-use 15% off code |
| Gold VIP | Spend $3,000 total | 1.3 points per $1 spent | One-time-use 20% off code |
$6.95 flat-rate shipping
DIY Paint products excluded.
$2.95 flat-rate shipping
DIY Paint products excluded.
Free U.S. shipping
DIY Paint products excluded.
If your order includes a DIY Paint Co. product, that product will be charged actual shipping rates. Rewards and discounts cannot be applied to DIY Paint Co. products.
Using a rewards discount may lower your order total below a free or discounted shipping threshold. Always verify your shipping method and final total before completing checkout.
Open the Painted Heirloom Rewards tab by clicking the teal gift icon, then click Earning points to see the current ways to earn.
The earning screen may include activities such as placing an order, leaving reviews, social sharing, following on social media, referrals, and other promotional actions. Some options may require scrolling to view everything available.
| Points | Activity | Limit |
|---|---|---|
| 1 point per $1 | Place an order and earn points on eligible products in your cart. | Does not apply to shipping, taxes, discounts, or DIY Paint Co. products. |
| 5–25 points | Complete available social, review, birthday, referral, or promotional activities. | Available earning options and point amounts may vary and are subject to change. |
| 15 points | Create an account and verify your email address. | One-time award. |
| 15–25 points | Leave reviews of product purchases or a review of the business. | Reviews must be approved before points are awarded. |
Yes. Past purchases count toward both rewards points and VIP status.
If you made online purchases before June 15, 2019, please join Painted Heirloom Rewards using the same account when possible.
Then use the Contact Form and include the name, email address, and/or phone number used for your previous purchases. Please allow a couple of days for points to be manually added.
Open the Painted Heirloom Rewards tab by clicking the teal gift icon, then click Spend your points. This is where you create a discount code from your points.
Use the plus and minus controls to increase or decrease the discount amount you want to create. The reward amount defaults to the maximum your available points allow, up to a maximum discount of $30.
Rewards are redeemed at a rate of 20 points for every $1 discount.
Once you choose the amount you want, click Redeem. The system will generate a discount code.
The app may automatically apply the new code after it is created, but it is still important to copy or note the code in case it needs to be re-applied later.
Once a reward code is created, it appears under Your discounts in the Rewards tab. This is where you can view, manage, copy, apply, or refund active reward codes.
Open the Rewards tab by clicking the teal gift icon, then click Your discounts to see any discount codes you have created. If you create multiple codes, they will be listed here.
You can click Apply to apply a code from the rewards tab, or click the small copy icon next to the discount code to copy it manually.
Copying the code is helpful if the code does not stay applied, checkout times out, or you leave and return later.
You can click the refund/return icon next to an unused reward code to return that discount back to points.
Because only one discount code can be used per order, it is usually best to avoid creating multiple small codes. If that happens, refund the smaller unused codes and create one larger code instead, up to the $30 maximum.
At checkout, paste the reward code into the Discount code or gift card field and click Apply.
Once applied, the discount should appear in your order summary, and the total should update before you pay.
The Rewards tab is not available inside checkout. If your code is missing or does not appear, go back to the website, click the teal gift icon, then go to Your discounts to copy or apply the code again.
Only one discount code can be used per order due to system limitations.
No. You can shop without joining. However, you must create and verify an account to earn points, view points, spend points, and manage rewards.
Click the small teal gift icon at the bottom-right of the website to open the Rewards tab.
Open the Rewards tab by clicking the teal gift icon, then click Earning points. Available earning activities and point amounts may vary and are subject to change.
Open the Rewards tab by clicking the teal gift icon, then click Spend your points. Use the plus or minus controls to choose your discount amount, then click Redeem.
You need at least 100 points to create a discount. Rewards are redeemed at 20 points for every $1 discount, up to a maximum discount of $30.
After a reward code is created, it appears under Your discounts in the Rewards tab. You can copy, apply, or refund unused reward codes from that section.
You can use the reward on your next order. The code will be listed under Your discounts, and you may also receive an email with the code. You can also self-refund an unused reward by clicking the refund/return icon next to the discount code under Your discounts.
No. Only one discount code can be used per order. If you accidentally create multiple small reward codes, it is usually best to refund them back to points and create one larger code instead.
Yes. Enter the eGift Card code first and click Apply. Then enter your rewards discount code and click Apply.
No. Per DIY Paint Co. retailer agreements, rewards and discounts cannot be applied to DIY Paint Co. products. DIY Paint Co. products are also excluded from discounted and free shipping offers.
Yes. Past purchases count toward both rewards points and VIP status. If your past points are missing, use the Contact Form and include the name, email address, and/or phone number used for previous purchases.
Applying a reward may lower your order total below the threshold for discounted or free shipping. Always verify your shipping method and final total before completing checkout.
Please do not abuse or exploit the program. Points can only be used to reduce purchase cost. Points have no cash value and cannot be redeemed for currency.
Percentage discounts apply to product costs only, not shipping charges. Points are not earned on discounted amounts or shipping charges paid.
Points cannot be transferred from one account to another. Please use the same account every time you place an order or complete a rewards activity.
Painted Heirloom reserves the right to terminate a rewards account or decline to award points if abuse or exploitation of the program is suspected.