Please use the form below to contact me directly.
If you're looking for your order. From USPS.com: "USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of Covid-19. We appreciate your patience."
All orders (except True Color Cards purchased alone) are shipped via UPS or USPS with Tracking. Please check your email account for tracking information, looking in any SPAM or PROMOTIONS folders. You can also sear for paintedheirloom in your email.
I have shipped a lot of orders, and not a single one was lost in transit. Due to Covid-19, transit times can vary day to day, taking up to 2 weeks to be delivered.
Please include order number if it's regarding an order. I will try to respond within 24 hours!
If you don't see my reply within 24 hours, PLEASE check your SPAM, SOCIAL, or PROMOTIONS etc email folders within your email account! I usually respond within a couple of hours. I do not ignore messages.
You may also contact us via written correspondence to:
The Painted Heirloom
6729 Gettysburg Blvd.
Milton, FL 32583